Terms & Conditions
Welcome to The Wellness Guy.
This Website Policy outlines how we manage your data, deliver our products and services, use cookies, share information, and communicate with you, in compliance with UK data protection laws.
By accessing or using our website www.thewellnessguy.org.uk, you agree to the terms below.
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1. Products and Services
We offer physical goods, digital downloads, subscriptions, consultancy, etc. All purchases and use of services are subject to our Terms & Conditions, Refund Policy, or other applicable documents.
We reserve the right to update, modify, or discontinue any product or service without notice. All prices are in GBP and may change at our discretion.
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2. Data Protection
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal information is handled lawfully, fairly, and transparently.
What We Collect:
•Personal details: name, email, address, phone number
•Transaction and billing details (handled securely through third-party providers)
•Website usage data (IP address, browser type, pages visited)
How We Use It:
•To provide and deliver products or services
•To process transactions and customer service requests
•To improve website performance and user experience
•To comply with legal and regulatory obligations
All personal data is securely stored and accessed only by authorised personnel.
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3. Data Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers only for the purposes outlined in this policy and in compliance with UK GDPR.
Examples of third parties:
•Payment processors (e.g., Stripe, PayPal)
•Email marketing services
•Website hosting and analytics providers
All third parties are required to maintain the confidentiality and security of your data and must not use it for their own marketing purposes.
We may also disclose personal data when legally required or to protect our legal rights.
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4. Cookies
We use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our website.
What Are Cookies?
Cookies are small text files placed on your device. They help us remember your preferences, provide functionality, and improve site performance.
Types of Cookies:
•Essential cookies (necessary for the website to function)
•Analytical cookies (to track usage and improve performance)
•Marketing cookies (used for personalised advertising)
Managing Cookies:
You can control cookies via your browser settings. Blocking certain cookies may impact your website experience.
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5. Direct Marketing and Communications
With your explicit consent, we may send you updates about our products, services, special offers, and news.
Your Rights:
•You may withdraw consent at any time by clicking “unsubscribe” in our emails
•You can contact us at darren@thewellnessguy.org.uk to opt-out or manage preferences
•We do not share your personal data with third parties for their own marketing
We comply with the Privacy and Electronic Communications Regulations (PECR) when sending marketing messages.
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Contact Us
If you have questions about this policy or how your data is handled, please contact:
Address: Highcliff Clinic, 7 Highcliff Drive, Leigh on Sea, Essex, SS95DQ